Intake Specialist- Rhode Island

Intake Specialist- Rhode Island

The intake specialist is responsible for delivering and collecting documents to and from our clients’ homes residing throughout the entire state of Connecticut.

The position requires excellent driving skills and judgment, a clean background and driving record and an outgoing personality when meeting with our clients.

Primary job duties include but are not limited to:
• Driving safely to pick-up/drop-off client documents (company car provided)
• Speaking with prospective clients and addressing their questions/concerns
• Creating a great first impression of our law firm
• Inputting client information into our database
• Corresponding with clients via phone and text

Qualifications, Characteristics, and Skills
• Clean background and driving record are a must
• Comfortable and confident with speaking
• Basic computer knowledge
• Personable with excellent communication and customer service skills
• Driven and hardworking
• Attention to detail
• Ability to multitask
• Able to learn on-the-job and think on your feet
• Positive attitude and the willingness to go above and beyond for our clients and team

• Pass a background check
• Provide clean driving record from DMV
• Ability to travel to and from Providence, RI for 3-5 days of on-site training
• Reliable cell phone with internet access
• Must be able to successfully complete and pass each phase or our in-house basic training program
• Must be willing to travel anywhere in the state of CT (with company vehicle)
• Must be able to pass a typing test with a minimum of 30wpm

Hourly FT position, plus great benefits such as medical, dental, vision, PTO, 401K, retirement plan, etc


…are both challenging and rewarding and have excellent benefits and growth opportunities. In-depth training will be provided for all entry level positions. We are here to help you succeed, and will reward you as you grow within our team. Benefits include:

  • Wage commensurate with experience
  • Health insurance benefits
  • 401k with 100% matching component
  • PTO time (vacation, sick, flex time)

Besides some more of the traditional benefits, we work hard to make sure our employees are happy and enjoy spending time with their co-workers both inside and outside of work. We offer several outings for both our employees and their families throughout the year.

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